Lunarpages Promises to Take You to the Moon and Beyond
Established in 1998, Lunarpages has been at the forefront of creating cutting-edge IT solutions and advanced web hosting since its inception. The company was later taken over by Add2Net and has continued to grow under its wing since the early 2000s.
Lunarpages reviews, builds and monitors more than 150,000 websites, and it works with all kinds of businesses around the globe. Whether a major corporation or a small independent business, Lunarpages hosts websites of all sizes.
As a company, Lunarpages’ main aim is to reduce the risk for businesses and to improve the efficiency for their clientele. It strives to accomplish these tasks by offering top-notch IT solutions and world-class web hosting.
Lunarpages has experience in hosting and managing websites for major companies throughout the world. It has helped establish strong online presence for businesses such as Coors beer, NBC and Sony. All three websites are examples of the quality the IT company puts into its work.
With its ever growing list of clients, Lunarpages takes pride in helping each webmaster to design, develop and bring projects to the next level.
Lunarpages Free Site Builder
Lunarpages allows users to build their own unique website using a free site builder. The do-it-yourself builder comes with a variety of templates, which allow clients to create any type of website with ease.
Lunarpages has partnered with Weebly to offer the best tools for anyone trying to create a great looking website without writing a line of code.
Users of Lunarpages review positively the great options available: ecommerce, eye-catching themes, ease of use and SEO optimization.
Lunarpages Data Centers
There are eight state-of-the-art data centers in the Lunarpages’ family.
The center in Hawthorne, California, offers a multi-tiered, secure and controlled environment for its servers.
In Irvine, California, Denver, Colorado, Chicago, Illinois and Ashburn, Virginia, the company has SAS 70 Type II compliant data centers. Customers will never have to worry about these servers shutting down as each facility comes with a generator backup.
Lunarpages’ Las Vegas location is one of the world’s most advanced data centers. It is the only data center in North America with a Tier IV Design and Facility Certification.
Downtime is unacceptable in the modern business world, and that is why Lunarpages is attempting to confine it to the past forever.
The company strives for an uptime rate of 99.99%, which means that, potentially, a website would experience less than 10 hours of downtime in a year. Due to the numerous features and powerful tools at its disposal, Lunarpages tries to keep this promise of nearly 100% uptime.
According to sources, the industry average for server uptime is around 99.95%, so Lunarpages is beating it by some margin.
While some web hosting companies offer a free month or cash back due to uptime percentage decreases, Lunarpages doesn’t experience any significant downtime.
cPanel allows users to access and control their website easily.
However, at Lunarpages cPanel is an added expense for users and does not come with the basic Lunarpages plans. It isn’t expensive, but it isn’t free either, like with many other web hosting companies.
The cPanel file manager is a powerful tool, which allows users to update and manage their web page through their web browser. It comes with a number of special features like webmail, video tutorials, chat rooms and more.
There are mixed opinions on Lunarpages cPanel, though, mostly due to the fee required.
Lunarpages support isn’t as readily available as it should be.
There is no live chat, which might make it a bit difficult to get a problem fixed immediately.
Of course, the company does have both phone and email support.
Using the company’s blog site or FAQs section on the main website could be the best option to get a fast support.
Lunarpage Supported Apps
The Lunarpages plans offer Softaculous, which provides installation wizards for PHP scripts. Lunarpages supports one-click apps for WordPress, Joomla, Drupal and Magento, just to name a few.
The web host also supports a variety of apps for both Android and Apple users. Android users can have access to Adobe software, Dropbox and more.
Alternatively, users may download the script files from the respective developer’s website and then manually upload and install them.
Lunarpages Speed and Security
Lunarpages have fast load times. According to industry experts, sites hosted on its servers have an average load time of 679ms.
Speed has a direct correlation to ranking within search engines, and the faster speed allows for Lunarpages websites to be ranked higher.
Security is an issue that the company takes very seriously. However, many Lunarpages reviews have claimed that the security could be improved further to prevent hacking.
One of the advantages of using Lunarpages is the number of offered tools and applications. Lunarpages WordPress is one of the most popular features along with Lunarpages Webmail, but there are plenty of other great Lunarpages services available.
Microsoft Exchange email solution, payment processing services, blogging applications, and ecommerce are all at the users’ fingertips, waiting to be utilized.
The company offers a 30-day money back guarantee for users unhappy with their experience.
Lunarpages Pros and Cons
The biggest pro of using Lunarpages is the company’s track record.
In business for nearly 20 years, it has stood the test of time.
Secondly, Lunarpages has worked with a variety of major companies, from NBC to GM, and these major businesses trust them.
Thirdly, uptime is fantastic and businesses will experience little-to-no downtime.
While these are some great pros, one of the biggest drawbacks is Lunarpages support.
There is no live chat support, and the company has a ticketing system that seems very outdated. Tickets can be overlooked and some Lunarpages reviews have indicated it takes around 12 hours to get an answer to an inquiry. Those 12 hours can result in great revenue loss, and Lunarpages customer service takes a hit due to that.
Secondly, while getting information and answers from support isn’t easy, their website isn’t very good for finding valuable, timely information either. In fact, the blog may be the most useful place to get what users seek.
Finally, Lunarpages cPanel is not free at the low-tier plans, and users have to pay to use it.
One of the best things about Lunarpages is the pricing. Unlike other hosting pricing, Lunarpages doesn’t increase their fees after an initial low-price period, which is great.
With such an extensive track record in web hosting and a history of working with some of the biggest brands, Lunarpages looks like an attractive choice for anyone, no matter what their business is.
While the company does have its drawbacks in terms of support, it makes up for it in other areas.
Q: Does Lunarpages offer domain name registration when I sign up?
Yes, Lunarpages offers free domain name registration with some of its plans. It needs to be redeemed in 30 days or less after signup. The registration is for 1 year. After that period the standard renewal fees apply.
Q: What if I’m not happy with my Lunarpages service? Can I get my money back?
Yes, Lunarpages offers a 30-day money back guarantee.
Q: What billing cycles does Lunarpages offer?
Lunarpages offers 4 billing cycles. You can pay each month, every 6 months, once per year or once every 2 years. All pre-paid options come with an increasing discount, bringing the monthly price down.
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